Support Center

We're here to help! Find answers to common questions or get in touch with our support team.

Email Support

Get help via email

[email protected]
Live Chat

Chat with our support team

Frequently Asked Questions

To create a new account, click the "Sign Up" button on the login page, enter your email address, create a password, and provide your company information. You'll receive a confirmation email to verify your account.

Click "Forgot Password?" on the login page, enter your email address, and we'll send you a link to reset your password. Check your inbox and spam folder for the reset email.

Go to the Employees section in the menu, click "Add Employee," enter their information, and assign appropriate permissions. They'll receive an invitation email to join your facility.

Yes, we take data security seriously. All data is encrypted in transit and at rest, we use secure servers, and we follow industry best practices for data protection. Read our Privacy Policy for more details.

You can export your data from the Reports section. Choose the data type you want to export, select the date range, and click the export button. The data will be downloaded as an Excel or PDF file.

Feature Requests

Have an idea for a new feature? We'd love to hear from you! Send your suggestions to [email protected]

Bug Reports

Found a bug? Help us fix it by reporting it to [email protected] Please include as much detail as possible.

Support Hours

  • Monday - Friday: 9:00 AM - 6:00 PM (GMT+3)
  • Saturday: 10:00 AM - 4:00 PM (GMT+3)
  • Sunday: Closed

We typically respond to emails within 24 hours during business days.